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The following terms and conditions apply to all deliveries from vermund.eu, unless otherwise agreed in writing between you (the buyer) and vermund.eu (the seller).
Please allow 3–5 weeks from the time of order to delivery to your home address.
If you discover any faults or defects upon delivery, please contact us as soon as possible after the issue has been identified. It is the buyer’s responsibility to document and report the issue upon request.
vermund.eu offers a 6-year warranty on all products. This means that in the case of a justified claim, you are entitled to have the item repaired, and in some cases replaced or refunded partially or fully.
To report a claim, contact us at tel.: +45 7027 3050 or email: [email protected].
Click here for more information on our warranty.
Your order confirmation and delivery note (received with your product) serve as your warranty certificate.
Documentation and Guidance
vermund.eu guarantees that all products comply with applicable standards. If you need guidance or further information, you are welcome to contact our customer service at +45 7027 3050 or [email protected].
All prices on vermund.eu include VAT, and we do not charge fees for card payments.
Your payment will only be processed once the items have been dispatched.
We accept the following payment methods: Dankort, Visa-Dankort, MasterCard, Visa, Maestro, Visa Electron and MobilePay.
vermund.eu complies with Nets’ strict security requirements for webshop payments.
All payment transactions on vermund.eu are encrypted via SSL to ensure your data is secure and cannot be accessed or misused by unauthorised parties.
vermund.eu offers a 30-day right of withdrawal from the delivery date.
If you wish to return a product, please fill in [this form]. If you have questions regarding returns, contact us at +45 7027 3050 or [email protected].
Returned products must be in the same condition as received. Return shipping costs are covered by vermund.eu. A return form must be completed.
We will refund your payment once the returned product has been received and inspected.
If your product is damaged, defective, or lost in transit, vermund.eu will replace it.
Please get in touch with us immediately after discovering the issue at +45 7027 3050 or [email protected]. It is the buyer’s responsibility to report and, if requested, document the problem.
Please complete our return form when returning the item.
Your order confirmation and delivery note serve as your warranty certificate.
vermund.eu cannot be held liable for defects or delayed delivery due to issues caused by third-party couriers, the buyer’s actions, or events beyond vermund.eu’s control.
We are also not liable for indirect losses, lost profits, or consequential damages.
Any disputes arising from interpreting these terms shall be governed by Danish law and settled by Danish courts, unless mandatory legal provisions state otherwise.
If you have questions or need assistance, feel free to contact us at +45 7027 3050 or [email protected].